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QUESTION: Is the program specifically for Medical, Physical Therapy,
ANSWER: Yes, MPMsoft has been customized for approximately fifty health specialties.
It's Billing & Scheduling software that is used by almost every medical
specialty. MPMsoft is ideal for all licensed healthcare givers who bill Medicare or
private insurance on the CMS 1500 Form.
How Is MPM Different From an EMR?
Many practices are more familiar with EMR’s (electronic
medical records), which deal with the clinical aspects of charting a
but that may also contain a billing system.
EMR's are typically far more expensive than 'stand alone' billing programs
like ours (or Lytec, Medisoft, Medical Manager, etc.), and EMRs typically cost upwards of $10,000 per physician. An EMR normally
runs on an
expensive server that requires the oversight of a system administrator.
In contrast, a stand alone billing
software can cost ten time less (typically $1,000 per physician) and can
typically run as a simple
Billing systems do heavy duty work for next to nothing, are highly
overlooked and under appreciated, but are the backbone of the office as they allow the
practice to get paid.
We’ve found that many practices already have an
and the biller hates the way it bills,
so they’re not
looking for a $20,000 charting solution. They just
want an simple and inexpensive billing solution. Read more about this in our White Paper.
QUESTION: Is this program web-based?
ANSWER: It's a desktop application for Windows 2000, WinXP, Vista, Server2003 & Server2008. It's similar to 'Quicken', but
made specifically for claim management and patient billing. And like any other desktop application, the program can be accessed remotely using remote login software such as
"log-me-in" or PC-anywhere.
QUESTION: What type of computer do I need?
ANSWER: MPM will run fine on a server, but it does not require one. It
runs great on an ordinary AMD or Pentium III computer or laptop with a 32bit
or 64 bit Processor and about 1 GB of memory.
QUESTION: What type of Operating System(s) can I use?
ANSWER: MPM requires a 16 bit, 32 bit, or 64 bit Windows Operating System such as WIN2000(sp4), WinXP, WinVISTA, Win 7, Windows Server 2003 & 2008.
QUESTION: Is your software fully net-workable?
ANSWER: Yes, and it’s very simple to do.
QUESTION: Are there monthly fees?
ANSWER: Our software has annual cost associated with it (annual support and update are a requirement). Our clearinghouse has monthly fees associated with it.
QUESTION: Does your software do electronic billing?
ANSWER: Yes, like nobody's business (simply and easily); both paper &
electronic billing; both the old HCFA 1500 and the new CMS form (toggle
back and forth).
QUESTION: What clearinghouse do you go through (and how much is it)?
ANSWER: MPM offers it's own fully integrated clearinghouse, but
also works with over twenty other clearinghouses and each have their own pricing.
QUESTION: What is a clearinghouse?
ANSWER: A clearinghouse facilitates the transmittal of electronic claims to thousands of
insurance payers. Most practices will out of necessity eventually need a
clearinghouse for electronic billing as it’s infeasible for a practice to
go direct to more than a one or two payers (most popular Medicare,
BlueCross). MPM Billing Software creates the electronic file, then it's
routed to more than 3000 separate insurance carriers by a clearinghouse.
Additionally, a clearinghouse gives a biller a single location to manage all their claims,
via an online control panel (much like
how online checking can organize your checking activity).
LOCAL SALES REPRESENTATIVES:
QUESTION: Do you have sales representatives here in our local area?
ANSWER: No, we are the makers of the software and sell it direct. We do all of
our sales, training and support over the internet and by telephone using remote
login software; and it’s like we’re right there in the room with you.
PRICE SO LOW!
QUESTION: Why are your prices so low?
ANSWER: Our software is reasonably priced from $800 to $8,000 depending on the size of
the practice. We are the actual software developer, so when you eliminate
local retail vendors, you save several thousand in markups and
sales commissions; additionally, we do all our training and support
internet), again saving you thousands.
HOW LONG IN BUSINESS
QUESTION: How long have you been in business?
ANSWER: Since 2003. MPM is an offshoot of MD Medical Services, a medical billing company
that has been serving local physicians for over 25 years, MPMsoft
was launched in 2003 when founder Jim Muschetti desired to meet the wider needs and more complex billing issues faced by medical practices and billing services nationwide.
Today MPMsoft provides exceptional U.S. based training and software support to over 4200 users spread across
fifty states, representing over thirty medical specialties.
MPMsoft supports several dozen clearinghouses and is able to
transmit electronic claims seamlessly to over 3000 insurance payers
QUESTION: Where are you going to be in ten years?
ANSWER: Good question. I don’t know that there’s really a
good answer. Where will GE be in ten years, or how about
Chevron, a hundred year old company if they fail to lead the way in alternative energy? I
suppose that ten years
from now we would like to have completely replaced Medisoft
EXISTING PATIENTS – DATA CONVERSION
QUESTION: What do we do with our 6000 existing patients in our existing
medical billing software system?
ANSWER: We offer experienced data-migration from over 300 source systems,
but there’s an additional expense here. Most people simply start from
scratch and there’s a several month transition. If you
decide you need it, data conversion can range from $600 to $2,200.
QUESTION: How much are software updates?
ANSWER: Extremely low (we keep them as low as possible). Software updates are an annual flat fee of $798 per
year for a 5 user system. This cost is all inclusive giving you all
updates for an entire 12 months, and includes live technical support and billing support,
making MPM hands-down one of the best software values in
medical billing software.
QUESTION: How much does your software cost?
ANSWER: $2,998 for a single user, and under $3,998 for a complete 3
user electronic medical billing system. Pricing is based on the
number of users and providers in the practice. See
packages and pricing.
'USERS' & 'PROVIDERS'
QUESTION: How do you define a 'user' and a 'provider'?
ANSWER: A provider is licensed health professional (other than the
referring physician) on the 1500 Form (Box 24-J). Or it could possibly be someone that renders
health services who you want to track in the software for accounting
purposes. Defined by HIPAA law, a user is anyone who views the patient information, and must therefore have a unique login
to access the system.
As an example, a solo practice (a single physician) could need to be
the software multiple times due to multiple business entities, eg. A
doctor may have a personal tax-ID that he is billed under, but
may also have a
corporate tax-ID that he’s billed under, and then he may
have a Group that he’s
billed under separately. In this example, one single doctor would take up
three “provider” slots in the software. If he has
three employee using the software, you have a 6 user system.
QUESTION: Who's using your software near me so I can drive over and take a
look at it?
ANSWER: Please call us for our lengthy list of happy customers:
QUESTION: How good is your support?
ANSWER: Next to the simplicity of the software and it's
affordable price, our
support may be the single strongest reason people buy our software. People
love our software, but they really love our support.
COST OF OWNERSHIP
QUESTION: How does MPMsoft compare on 'cost of ownership'” over 2-3 years?
1.) Our program will save you thousands over Medisoft, Lytec, or
Medical-Manager in the first 2 years alone. This savings will be
experienced in three categories:
a). Low initial cost. Low annual updates.
b.) Shorter reimbursement cycles (faster payments with electronic
c.) Better reporting (more control over aging receivables).
d.) All translating to more time spent with PATIENTS, and more MONEY
coming in the door.
The second way MPM saves you money is by eliminating the need for an expensive “server” and network
a. Use an ordinary PC’s on a simple network.
b. Results in an improved bottom line due to less money being spent on
equipment, network administration and technical support.
The third way MPM saves money is in training. MPM is
a bread and butter windows application. It’s native to windows. It’s
just like QuickBooks, Quicken, or TurboTax but made for patient billing. The program is so
simple, that anyone who can use a computer can bill using our
savings is experienced in:
Greatly reduced cost of training
b. Complete training and
support is included with the purchase of the software.
QUESTION: What would you say your competitive advantages are over
Medisoft, Lytec, or Medical-Manager?
ANSWER: In summary, MPMsoft is:
Extremely user friendly, intuitive and easy to learn. Easy to train office
Native to Windows. MPM looks and feels liked Windows. It
shares same shortcuts. It's fast. You can “tab
through” entire program (or use a mouse) and have multiple windows open at
once. ..Get anywhere in a single click.
c.) Affordable! Other billing software is expensive compared to MPM, which offers a
complete multi-user electronic billing system for under $2,400.
d.) Lowest Cost of Ownership. Most of the best known billing software programs have
costly upgrades ranging from $1200 to $2200 every time you need
an update. In contrast, MPM's upgrades are affordable and fixed
Quality Support. We are the makers of the software, and
all our training and support is done in house by seasoned
support staff who are each an experienced biller. They are highly
skilled and are able to help you in every billing need, insuring
you the highest quality support. This is in
sharp contrast to other well known billing programs that charge a
ton of money for often horrible support (when support can even be reached at all); MPMsoft
in contrast offers wonderful training and support, and it's included
in the cost of the program.
EMR's vs. Billing Software
Billing Software for:
- Physical Therapy
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medical billing software